A future that works: automation, employment, and productivity by James Manyika, Michael Chui, Mehdi Miremadi, Jacques Bughin, Katy George, Paul Willmott, Martin Dewhurst published by McKinsey Global Institute (1/2017).
“Automation is not a new phenomenon, and questions about its promise and effects have long accompanied its advances. More than a half century ago, US President Lyndon B. Johnson established a national commission to examine the impact of technology on the economy and employment, declaring that automation did not have to destroy jobs but “can be the ally of our prosperity if we will just look ahead.”1 Many of the same questions have come to the fore again today, as a result of remarkable recent advances in technologies including robotics, artificial intelligence (AI), and machine learning. Automation now has the potential to change the daily work activities of everyone, from miners and landscape gardeners to commercial bankers, fashion designers, welders—and CEOs. But how quickly will these technologies become a reality in the workplace? And what will their impact be on employment and on productivity in the global economy?…”
