Delivering for citizens: How to triple the success rate of government transformations by Tera Allas, Martin Checinski, Roland Dillon, Richard Dobbs, Solveigh Hieronimus and Navjot Singh published by McKinsey Center for Government (6/2018). “An increase in the number of successful government transformations could help solve society’s greatest challenges, serve citizens better, and support the more productive use of public resources.”
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